Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every other day or so, we loose our information/bookmarks/ and browser reverts to Firefox start up home page over our selected choice...really annoying..help

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Hasan

more options

pc doesnt shut down, no clue as to why we lose or home page choice and all of our bookmarks on the tool bar and all other bookmark areas... page overrides yahoo home page , and reverts to firefox home page..2 tabs, i have uninstalled/reinstalled.. what is the problem????

pc doesnt shut down, no clue as to why we lose or home page choice and all of our bookmarks on the tool bar and all other bookmark areas... page overrides yahoo home page , and reverts to firefox home page..2 tabs, i have uninstalled/reinstalled.. what is the problem????

All Replies (5)

more options

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

more options

I do not have a firefox account.. do not want one, have not had to have one for years, I also do not use sync..

more options

There's no need for you to have any account. This is your Firefox user profile which is created on your system. To get knowledge about Firefox Profiles, see this:

Profiles

Go through the links mentioned in my previous reply. Check and tell if it works.

more options

I never had to do this before... and I do not see how this will keep the browser from reverting back to firefox as my home page over yahoo.. Please justify your theory.

more options

Corrupt localstore.rdf

Locked or Damaged places.sqlite

Check and tell if its working.

Modified by Hasan