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After windows crashes with firefox open profile always needs to be recreated

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by finitarry

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Anytime windows crashes or my computer unexpectedly restarts and Firefox is open, the "restore session" screen comes up, then no matter what (if anything) is clicked, Firefox promptly locks up.

I have to create a new profile and copy over the profile folder contents every single time. It is very annoying and frustrating.

I have tried deleting the entire profile folder after the crash, no change. I have uninstalled and reinstall Firefox (with and without thunderbird), no change. I have even go through the registry and manually deleted any mozilla and firefox key. It has been going on in releases 4.x, 6, and now 7.0.1

Anytime windows crashes or my computer unexpectedly restarts and Firefox is open, the "restore session" screen comes up, then no matter what (if anything) is clicked, Firefox promptly locks up. I have to create a new profile and copy over the profile folder contents every single time. It is very annoying and frustrating. I have tried deleting the entire profile folder after the crash, no change. I have uninstalled and reinstall Firefox (with and without thunderbird), no change. I have even go through the registry and manually deleted any mozilla and firefox key. It has been going on in releases 4.x, 6, and now 7.0.1

Modified by plangley

All Replies (1)

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Why not back up your profile (back to the Firefox parent directory), so that you can put it back easily? That way, you save the profiles.ini file as well as the profile.

http://kb.mozillazine.org/Protect_the_profiles_contents