Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating, I cannot attach any file to an email.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by nynick122

more options

Before I updated, I could attach files to my email. I opened the M/S IE in my Verizon email account and I could attach files.

Before I updated, I could attach files to my email. I opened the M/S IE in my Verizon email account and I could attach files.

All Replies (2)

more options

Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

more options

I cleared the recent history, but where are 'Tools' to clear the cache, etc.