Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I click on the Firefox icon to get to the internet I get a message saying that Firefox still has a window open and that I need to close it before I can open another window even though there is no window open.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by AliceWyman

jeanpaul52
jeanpaul52
more options

I have not been able to get onto the net through Firefox for several weeks. Each time I try to get on, I get this exact message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." If I restart I get the same message. I really like Firefox so I'd like to solve this situation.

I have not been able to get onto the net through Firefox for several weeks. Each time I try to get on, I get this exact message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." If I restart I get the same message. I really like Firefox so I'd like to solve this situation.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

See these articles for possible solutions: