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When I'm on Facebook and I click on a link nothing happens. It takes me to a page facebook.com/ajax/ufi/modify.php. Please help and thank you

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  • Last reply by cor-el

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When I'm on Facebook and I see an article or a post and I click on 'like,' 'comment,' 'share,'...anywhere that there is a link... it won't let me like, comment, share, etc. It takes me to a blank page 'www.facebook.com/ajax/ufi/modify.php. I'm not having this problem using other browsers. Could you please help me?? Thank you.

When I'm on Facebook and I see an article or a post and I click on 'like,' 'comment,' 'share,'...anywhere that there is a link... it won't let me like, comment, share, etc. It takes me to a blank page 'www.facebook.com/ajax/ufi/modify.php. I'm not having this problem using other browsers. Could you please help me?? Thank you.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).