Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when will the new Firefox be compatible with the Ancestry.com advanced viewer?

Deegib
Deegib
more options

when I try to upgrade to the new Firefox, I get a message that states that the Ancestry.com advanced image viewer is not compatible with it. I have been getting this message for weeks now. When will the new Firefox be compatible with this image viewer?

when I try to upgrade to the new Firefox, I get a message that states that the Ancestry.com advanced image viewer is not compatible with it. I have been getting this message for weeks now. When will the new Firefox be compatible with this image viewer?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, it is up to whoever created that Ancestry.com advanced image viewer to keep it up to date as Mozilla releases new versions of Firefox, not the other way around.

BTW, you are 3 versions behind the current Firefox 8.0 version.