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Won't launch browser from external (email) link...get hourglass only.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ChickNew

ChickNew
ChickNew
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I can open firefox 3.6 (Windows XP) by clicking on its icon without any problems. It is my default browser.

However, when I click on an external link, for example a link in a document or an email, it should launch firefox and open to the correct page. Instead, I get an hourglass cursor that lasts for minutes at a time. I have to resort to ctrl-alt-delete to interrupt the (futile) process.

Why won't firefox launch properly from external links??

I can open firefox 3.6 (Windows XP) by clicking on its icon without any problems. It is my default browser. However, when I click on an external link, for example a link in a document or an email, it should launch firefox and open to the correct page. Instead, I get an hourglass cursor that lasts for minutes at a time. I have to resort to ctrl-alt-delete to interrupt the (futile) process. Why won't firefox launch properly from external links??

All Replies (2)

finitarry
finitarry
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You need to make sure the operating system has a default browser.

ChickNew
ChickNew Question owner
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Firefox says that is is the default browser when I check.