Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

scroll bars don't hold position

  • 5 replies
  • 13 have this problem
  • 2 views
  • Last reply by Bigman1234

more options

Drop-down menus don't stay open. just flash and close. Scroll bars don't hold position, always go to right or down. This is only inside of firefox window' window tool bar works fine. All tasks function normally in windows windows and internet explorer?????

Drop-down menus don't stay open. just flash and close. Scroll bars don't hold position, always go to right or down. This is only inside of firefox window' window tool bar works fine. All tasks function normally in windows windows and internet explorer?????

Chosen solution

Sorry, I do not understand the problem. All I can say is that presumably

Read this answer in context 👍 1

All Replies (5)

more options

Not really a problem I recall hearing about, but it is in all probability down to some plugin or other software that you have installed. Note safe mode makes some changes including disabling add-ons; bit it does NOT disable plugins.

May I suggest you try safe mode again and this time:

  • no need to make changes in the first window, for now use the option to continue
  • once in safe mode
    • ensure you use only the default theme
    • disable all plugins
  • see also troubleshooting extensions and themes
  • note there is a possibility that software not shown as a firefox plugin could be interfering with Firefox, you may need to consider disabling or temporarily uninstalling other software that affects browsing, and you may need to do that from the Operating System.

If the above does not help all I can suggest is that you follow the ordered troubleshooting procedures listed in :

Modified by John99

more options

I disabled all plugins, started windows 7 in safe mode, started firefox in safe mode with no plugins = same problem!!!

This started today! I have not added/changed any thing!

more options

Chosen Solution

Sorry, I do not understand the problem. All I can say is that presumably

more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

more options

cor-el was correct, I disabled the hardware acceleration and that fixed my issue. My problem was you would click on Favorites and my link list would flash, then it would disappear. It wouldn't stick so I could just pick a link off the list.

It happened with 9.0.1