Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to stop"private browsing"

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by Firefly4u

more options

For some reason Firefox automatically put me in private browsing setting when I open it. I try closing the private browsing but the option is greyed out. And the problem is I am not even sure if I am really in private browsing since it does not indicate in my browser, it just keep signing me off my FB, Google, etc... Please help!

For some reason Firefox automatically put me in private browsing setting when I open it. I try closing the private browsing but the option is greyed out. And the problem is I am not even sure if I am really in private browsing since it does not indicate in my browser, it just keep signing me off my FB, Google, etc... Please help!

Chosen solution

Hi Firefly4u,

Have you looked at Tools > Options > Privacy? There is a setting in there that will tel Firefox to always start in Private Browsing mode. If that is selected, just turn it off and restart Firefox to see if that fixed the issue.

You can find more information on the settings in this tab in the Knowledge Base article Settings for privacy, browsing history and do-not-track.

Hopefully this helps!

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hi Firefly4u,

Have you looked at Tools > Options > Privacy? There is a setting in there that will tel Firefox to always start in Private Browsing mode. If that is selected, just turn it off and restart Firefox to see if that fixed the issue.

You can find more information on the settings in this tab in the Knowledge Base article Settings for privacy, browsing history and do-not-track.

Hopefully this helps!

more options

Thank you!!! It works now ^_^