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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by phenning

phenning
phenning
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Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

Ever since updating Firefox to the new version, my browser is constantly crashing. I've gone through the troubleshooting steps but they have not fixed the problem.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That crash is caused by Trusteer Rapport.

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

phenning
phenning Question owner
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Thank you for your prompt response. Yesterday I disabled an extension called "AVG Safe Search" and I haven't had any crashes since doing that. Thanks again for the help.