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Recently a problem has developed -- I can't use the top inch of the firefox window -- any buttons there cannot be activated - my cursor is able to move ovber them but can't click on them. What should I do?

  • 3 replies
  • 7 have this problem
  • 2 views
  • Last reply by Vivek

redwald
redwald
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Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account.

Waht should I do?

Within the firefox window -- anything in the top inch or so I am unable to use. This is the same for any site. I don't know what has happened and I cannot fix it. In that area, I can move the cursor but when I click on things I cannot activate them anymore - an example is I can't go to the shopping basket on Amazon or my account. Waht should I do?

All Replies (3)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode.

Please also see this.

redwald
redwald Question owner
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Thanks you for your quick reply Wilfred. Very helpful.

Vivek
Vivek
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You are welcome :)