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My computer isn't connectingto the update server, even though my internet connection is good.

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  • Last reply by Vivek

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I have version 9.0.1. I haven't been able to update at all. I'd like to avoid un/reinstalling.

I have version 9.0.1. I haven't been able to update at all. I'd like to avoid un/reinstalling.

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Hi,

Sometimes the update servers could be overloaded, so Firefox may be able to update itself after some time: Help (Alt + H) > About Firefox.

You can also try to upgrade the existing installation by downloading the latest version: https://www.mozilla.org/en-US/firefox/new/