Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

questions about upgrading from 3.6.2.7

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by user633449

cherokee53
cherokee53
more options

I have windows XP and Firefox 3.6.2.7I would like to update but I dont want to loose my google toolbar I know in some of the newer version the google toolbar is not supported but other than my At&t homepage on FireFox I also have an IGoogle home page that I can access from my either the IGoogle toolbar on my At&t home page or a button on my home page. If I lose the toolbar by upgrading it wont be so bad as long as I still atleast have the button I can click on to get to IGoogle. Im just scared to upgrade cause when I upgraded to 3.6.27 I lost not only the bar but my At&t homepage and I ended up having to call the At&T tech s to help me get it back. I love Firefox and have been using in for a long time and want to keep using it but I dont want to lose everything again if I upgrade. HELP

I have windows XP and Firefox 3.6.2.7I would like to update but I dont want to loose my google toolbar I know in some of the newer version the google toolbar is not supported but other than my At&t homepage on FireFox I also have an IGoogle home page that I can access from my either the IGoogle toolbar on my At&t home page or a button on my home page. If I lose the toolbar by upgrading it wont be so bad as long as I still atleast have the button I can click on to get to IGoogle. Im just scared to upgrade cause when I upgraded to 3.6.27 I lost not only the bar but my At&t homepage and I ended up having to call the At&T tech s to help me get it back. I love Firefox and have been using in for a long time and want to keep using it but I dont want to lose everything again if I upgrade. HELP

Modified by cherokee53

All Replies (3)

user633449
user633449
more options

You are correct, Google has stopped supporting the Google Toolbar for new versions of Firefox. This article has more information.

If you do upgrade, so long as you keep your current Firefox profile you should not lose either of your home pages.

This article can help you as well.

cherokee53
cherokee53 Question owner
more options

how can I be sure that my current profile stays as is.

user633449
user633449
more options

You can back up your current profile if you would like to. up your information Backing up your information provides resources to do that.