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I click on the Firefox Link, and it doesn't open. Have to go to Troubleshoot Capatibilty and then it opens.

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by supertc88

supertc88
supertc88
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It started doing this today after my Norton Security was updated.

My computer was restarted by Norton, and the Mozilla Firefox Windows that I had opened before were restored my Mozilla Firefox.

It started doing this today after my Norton Security was updated. My computer was restarted by Norton, and the Mozilla Firefox Windows that I had opened before were restored my Mozilla Firefox.

All Replies (4)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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I think its more likely caused by Norton. Let them know this issue

supertc88
supertc88 Question owner
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I tried to create an account as required, BUT it keeps doing weird things and won't accept my User Name, Password, and E-Mail address.

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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You can also try alternate suport method

supertc88
supertc88 Question owner
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I went there, and the guy who picked up directed me to the XFINITY web page which has a Link to download the program that I have that was updated today.

I tried to reconnect with him, but I couldn't make contact.