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it has locked and I cannot even shut down plus the icon is unresponsive

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  • Last reply by Andrew

caracara19z54
caracara19z54
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firefox locked on a website on March 23 and stopped functioning altogether as a server PLUS I can no longer shut off my MAC except manually and then manually turn it on with out the Mac start up sequence. I cannot download updates as Firefox cancels my attempts as it cancels my effort to shut down normally ...it is a great disappointment and a disaster to this non techie who was advised to download Firefox by other more savvy users...HELP A new Mac owner

firefox locked on a website on March 23 and stopped functioning altogether as a server PLUS I can no longer shut off my MAC except manually and then manually turn it on with out the Mac start up sequence. I cannot download updates as Firefox cancels my attempts as it cancels my effort to shut down normally ...it is a great disappointment and a disaster to this non techie who was advised to download Firefox by other more savvy users...HELP A new Mac owner

All Replies (1)

Andrew
Andrew
  • Moderator
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Could you please uninstall firefox from your Mac. Also if you'd like Firefox Hangs article could also help.