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I had FF version 9. When I tried to get on FF I recevied error code 404 not on server. I uninstalled ff and reinstalled version 12. Still get code 404. Help

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  • Last reply by Jack

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I have Windows XP. I cannot access FF. when I do I get error code 404 and the message " the URL/firefox was not found on this server". It started today, I had FF version 9. I uninstalled that and reinstalled version 12, but still get same error when trying to access FF. PS: Other browsers work fine

I have Windows XP. I cannot access FF. when I do I get error code 404 and the message " the URL/firefox was not found on this server". It started today, I had FF version 9. I uninstalled that and reinstalled version 12, but still get same error when trying to access FF. PS: Other browsers work fine

Modified by foxfirefirefox2

Chosen solution

Try opening Firefox and typing google.com in the address bar at the top and press enter... If it works, I would suggest something's happened to your homepage settings, and to try this: How to set the home page

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Can you access other pages either by typing urls in the location bar or using your bookmarks? In other words, is it just a problem with your home page?

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It seems like you are trying to connect through an unreachable server. Are you using any proxy software? Go in your Firefox Preferences and go in Advanced -> Network -> Settings and then click on 'Use system proxy settings'. If that doesn't work, you might have to contact your ISP (Internet Service Provider).

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The browser I usually use is MSN and I can access it by clicking on icon. When I click on FF icon I get teh error.

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I don't kno how I would get to FF preferences when I can't get on FF

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Chosen Solution

Try opening Firefox and typing google.com in the address bar at the top and press enter... If it works, I would suggest something's happened to your homepage settings, and to try this: How to set the home page

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I tried opening FF. I got the error. I typed in Google and the google page opened. The thing is I want MSN as my home page and that opens when I click on the internet explorer icon. Not to be insulting, but I don't see how my homepage has anything to do with clicking on the FF icon and getting the error.

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Being able to access Google indicates it's a problem with your homepage setting..

Try setting your homepage to the same as your Internet Explorer homepage.. I think the address that is currently set as your homepage has /firefox or something on the end, and the website doesn't have /firefox on it..

Jack

Modified by Jack

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Thank you. But I don't understand how I can set my homepage when I can't even get on FF.

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Didn't you open Firefox and go to google.com?

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Jack, You are a genius. I went back and clicked on the icon, got the error message and then followed the instructions to set the homepage. I closed it, then clicked on the FF icon and it worked. It's a beautiful thing. Thanks a lot for your time and patience.

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No worries, glad I helped.

If you could mark my answer as a solution would be great, thanks.

Jack