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I cant watch youtube vids, listen to music from some sites or videos from FB or anywhere else. Help!

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  • Last reply by user633449

trishypooh
trishypooh
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I cant watch youtube vids, listen to music from some sites or videos from FB or anywhere else. Help! I have read some of the help answers but the Flash settings change hasnt helped me. I am on tumblr, soundcloud, Fb etc and Im frustrated that I cant play music or watch videos without switching to IE or AOL. :(

I cant watch youtube vids, listen to music from some sites or videos from FB or anywhere else. Help! I have read some of the help answers but the Flash settings change hasnt helped me. I am on tumblr, soundcloud, Fb etc and Im frustrated that I cant play music or watch videos without switching to IE or AOL. :(

All Replies (1)

user633449
user633449
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First off, you are on a VERY out of date version of Firefox, which could be the problem, but is also leaving you wide open to attack from many different security holes. You first thing to do is to go to www.getfirefox.com, download the newest version to your computer and install it.

AFTER doing that, do the following:

Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/. 

and finally, if you still are having trouble, reset Firefox. Refresh Firefox - reset add-ons and settings