Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Broser propose me to download the link as html file inspite of move to links page.

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

salomander86
salomander86
more options

I try to enter my enternet bank. In all other brosers I push login and automaticly reciev OTP password on my cellphone. In FireFox, the broser propose me to download html file called "otp_enter" when I click login. I dont reciev OTP password and I cant login. Video: http://www.youtube.com/watch?v=PF_XmAzCmCQ&feature=youtu.be

I try to enter my enternet bank. In all other brosers I push login and automaticly reciev OTP password on my cellphone. In FireFox, the broser propose me to download html file called "otp_enter" when I click login. I dont reciev OTP password and I cant login. Video: http://www.youtube.com/watch?v=PF_XmAzCmCQ&feature=youtu.be

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"