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I keep getting a Firefox software update, but it never finishes loading. ever. like ever.

  • 3 replies
  • 8 have this problem
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  • Last reply by Niquenak

strangevista
strangevista
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When I open Firefox, I get a software update msg and when I click on it, it never finishes loading. It says it is connecting to the update server, and the blue loading bar keeps running across the screen.

When I open Firefox, I get a software update msg and when I click on it, it never finishes loading. It says it is connecting to the update server, and the blue loading bar keeps running across the screen.

Chosen solution

Please go to www.getfirefox.com and download and install Firefox 18.0.1 from there.

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All Replies (3)

user633449
user633449
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Chosen Solution

Please go to www.getfirefox.com and download and install Firefox 18.0.1 from there.

strangevista
strangevista Question owner
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Solved. Thank-you.

Niquenak
Niquenak
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My problem was exactly the same although my version of Firefox was up to 19.1 by now. I followed instructions downloaded again, I hope it gets fixed but it's far to early to say for sure just yet. What do I do if I think I have two or more versions installed at the same time somehow? Is there a safe recommended free software Uninstaller that will get rid of absolutely every bit of a download in every nook and cranny of my device, and a recommended way of starting again?