Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox lost bookmarks when updating. Was using os 10.4.11

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

more options

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

Firefox lost bookmarks when updating. Was using os 10.4.11 only found 1 profile with none of my bookmarks. Currently using latest OS

All Replies (3)

more options

Which Mac OS X version and which Firefox version are you currently using?

more options

os 10.8.2 Firefox 17.0.1

more options

Did you find a places.sqlite file in the profile folder or JSON backups in the bookmarkbackups folder?

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the $HOME/Library folder is a hidden folder.

Open Finder and use one of these:

  • Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
  • Open the "Go" menu and hold down the Option key to make the Library appear