Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am using the downloader helper (ver 2.2) When recording a WWII video, during the playback period, I am getting dots evenly spaced across the screen and flashi

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

kayone
kayone
more options

I am using the downloader helper (ver 2.2) When recording a WWII video on my Windows 7 destktop, during the playback period of the video, I am getting dots evenly spaced across the screen and flashing arrow as well. What is wrong with my download?

k1cgi@aol.com

I am using the downloader helper (ver 2.2) When recording a WWII video on my Windows 7 destktop, during the playback period of the video, I am getting dots evenly spaced across the screen and flashing arrow as well. What is wrong with my download? k1cgi@aol.com

Chosen solution

That can be caused by a problem with the codec that is used by that video and that isn't supported properly.

Can you open that video in another video player to see if it works there?

What kind of video type is this?

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

That can be caused by a problem with the codec that is used by that video and that isn't supported properly.

Can you open that video in another video player to see if it works there?

What kind of video type is this?