Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs do not open

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by user633449

more options

After opening a second tab I cannot open first tab any more. The same happens after opening with the third tab. Then i can not open first two tabs. There after all new tabs can be opened and back to third and fourth tab is ok.

After opening a second tab I cannot open first tab any more. The same happens after opening with the third tab. Then i can not open first two tabs. There after all new tabs can be opened and back to third and fourth tab is ok.

All Replies (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!