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Got super high-speed internet from Time Warner installed (50mbps) but foxfire only running at 1.35Mbps, while internet explorer works fine

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  • Last reply by philipp

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Yesterday Time Warner installed high speed internet (50mbps) on my computer, but when the guy left I noticed that the speed was very slow. Sis a test at speedtest.net and found I was getting a maximum of 1.35mbps (sometimes as low as .62mbps). So I had them come back out and they tried all sorts of things, only to find out Internet Explorer gets 50mbps, so it's something with Foxfire. What might it be?

Yesterday Time Warner installed high speed internet (50mbps) on my computer, but when the guy left I noticed that the speed was very slow. Sis a test at speedtest.net and found I was getting a maximum of 1.35mbps (sometimes as low as .62mbps). So I had them come back out and they tried all sorts of things, only to find out Internet Explorer gets 50mbps, so it's something with Foxfire. What might it be?

Chosen solution

hello, when you are using speedtest.net or a similar flash-based site to measure your connection speed, it might be an issue with the protected mode that adobe has introduced for its flash plugin for firefox. some old versions of f-secure or trusteer rapport are known to cause such slowdowns together with flash, or it might be something similar on your system that is interfering (maybe security software that is blocking/sandboxing the container used for the protected mode, etc...).

as a workaround you could try downgrading to flash 10.3 (which is still supported) or disabling protected mode & see if this makes a difference.

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Chosen Solution

hello, when you are using speedtest.net or a similar flash-based site to measure your connection speed, it might be an issue with the protected mode that adobe has introduced for its flash plugin for firefox. some old versions of f-secure or trusteer rapport are known to cause such slowdowns together with flash, or it might be something similar on your system that is interfering (maybe security software that is blocking/sandboxing the container used for the protected mode, etc...).

as a workaround you could try downgrading to flash 10.3 (which is still supported) or disabling protected mode & see if this makes a difference.