Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Korean characters appear as boxes

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by csp96

csp96
csp96
more options

Hi, recently I re-installed Windows 7 due to technical issues. Until now, I have been able to read Korean on Firefox, but for some reason, now Korean characters show up as boxes. I've gone through other forums and follows all the instructions dealing with Character Encoding, but nothing seems to work. The funny thing is Korean seems to work in all other browsers, but I really prefer Firefox over the others :P Also, I've re-installed Windows several times on other computers, but this is the first time I've faced this problem. Help would be much appreciated, thank you!

Also, I've attached some screenshots in case they help. http://i.imgur.com/5NDzs6e.png http://i.imgur.com/BR9HOM4.png

Hi, recently I re-installed Windows 7 due to technical issues. Until now, I have been able to read Korean on Firefox, but for some reason, now Korean characters show up as boxes. I've gone through other forums and follows all the instructions dealing with Character Encoding, but nothing seems to work. The funny thing is Korean seems to work in all other browsers, but I really prefer Firefox over the others :P Also, I've re-installed Windows several times on other computers, but this is the first time I've faced this problem. Help would be much appreciated, thank you! Also, I've attached some screenshots in case they help. http://i.imgur.com/5NDzs6e.png http://i.imgur.com/BR9HOM4.png

Chosen solution

Does this only happen with Korean pages?

This is likely a problem with the font that is used on the Google website.

You can right-click that field and click Inspect Element to open the inspector and click the font tab in the right pane to see which font is used.

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can do a font test to see if you can identify corrupted font(s).

Read this answer in context 👍 2

All Replies (4)

Wesley Branton
Wesley Branton
more options

This is most likely not a Firefox issue. The issue is most likely that the Korean font is not installed on your computer.

Are both of the screenshots on the question from the same computer?

For future reference, screenshots can be added on the support forum, via the Browse... button. Because of viruses and malware always being a threat, people are less likely to open the links with the pictures because of the infection threat.

csp96
csp96 Question owner
more options

Oh, will make sure to do that next time haha. And yeah, they're from the same computer so I don't think that's the issue. Like I said, on chrome, Korean shows up everywhere.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Does this only happen with Korean pages?

This is likely a problem with the font that is used on the Google website.

You can right-click that field and click Inspect Element to open the inspector and click the font tab in the right pane to see which font is used.

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can do a font test to see if you can identify corrupted font(s).

csp96
csp96 Question owner
more options

Ah, that did the trick. Thank you!