Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How am I supposed to upgrade when all directions are in Chinese?

  • 3 replies
  • 1 has this problem
  • 30 views
  • Last reply by cor-el

more options

I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

All Replies (3)

more options

Please go to www.getfirefox.com and simply download and install Firefox 25.0.1. Thanks!

more options

EVERYTHING was in CHINESE. I know I needed to download and install. Turn every character to CHINESE on your computer and then try doing what you told me. Your reply is NOT helpful is it??! Somehow, some webpage finally cooperated in ENGLISH. So that is how my problem was solved.

more options

You can find the full version of the latest Firefox 25.0.1 release in all languages and for all Operating Systems here:

Maybe also check the connection settings.

See "Firefox connection settings":