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Firefox Sync isn't working

  • 2 replies
  • 11 have this problem
  • 2 views
  • Last reply by James

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Hi,

at some point during the weekend Firefox Sync stopped working completely; apparently it can't connect to the sync server. Same for all devices (desktop, laptop, phone) and on both Windows (7x64) and Fedora (20x64).

Same problem as here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2783549 - apparently not a completely isolated incident?

ISP is FUNET, the Finnish University and Research Network.

Many thanks for any help resolving this, FF Sync is extremely handy!

Hi, at some point during the weekend Firefox Sync stopped working completely; apparently it can't connect to the sync server. Same for all devices (desktop, laptop, phone) and on both Windows (7x64) and Fedora (20x64). Same problem as here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2783549 - apparently not a completely isolated incident? ISP is FUNET, the Finnish University and Research Network. Many thanks for any help resolving this, FF Sync is extremely handy!

All Replies (2)

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I hope it is working again. (I can access it.)

I have noticed a few posts recently, including this one

That has some useful links in it. The problem turned out to be a Canadian DNS problem.

Post back if you still have problems.

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Actually no.

https://twitter.com/mozservices/ Mozilla Services ‏@mozservices 2h

The Firefox Sync service is operating, however we are having some DNS propagation issues, which should be resolved very shortly.

Modified by James