Why does the "AccountDetails" window only give me Back, Finish, Cancel options when trying to create a Firefox Sync account and not allow me to complete set-up?
I'm trying to set up Firefox sync. I go to Tools>Set up sync. Box opens. I click 'Create a New Account'. I fill in my Account Details. The only options I'm given at the bottom of the box are 'Back', 'Finish', 'Cancel'. There is no 'Next' button. I click 'Finish' and the box disappears. Even when I try to click 'Sync Options' nothing happens.
Chosen solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (6)
Are you blocking 3rd party cookies for reCaptcha?
Chosen Solution
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
cor-el,
Thank you for the help. I followed your instructions and it worked in Safe Mode. I went through my Add-ons and disabled them one at a time until I found the culprit.
Additional question: If I set up Sync and run it for my desktop and laptop, then turn my add-on back on, will it continue to interfere? Or only when it tries to re-sync? I'm asking because I love the add-on that causing the trouble and will have a hard time letting it go. Thanks again for the help. DB
the-edmeister, I'm not sure. Where do I get my browser cookie info?
Modified by darthburke
Which extension caused your problem?
Is this an extension that blocks content?
It was Facebook Purity. It blocks ad's and let's you customize content content from FB so you can see only what you want.