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The "Reset Firefox" button is missing from the Troubleshooting Information page in Waterfox v. 26.0.

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  • Last reply by cor-el

Rafaello
Rafaello
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Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

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cor-el
cor-el
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  • Top 10 Contributor
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You only see the reset button on the "Help > Troubleshooting Information" page if you use the profile that is marked as Default=1 in the profiles.ini file.

If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the reset button in Firefox.