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why is it that I can't use my phone for more than 30 with out it going off when fully changed?

  • 1 reply
  • 2 have this problem
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  • Last reply by Andrew

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Sony Xperia

Sony Xperia

Chosen solution

Hello,

Thank you for reaching out to Mozilla Support about your issue. After reviewing your issue, I recommend that you reach out to your place of purchase for more assistance.


The issue you are having is out of scope of this support forum unless you are using Mozilla Firefox and your phone is draining, we can look into that but please respond if that is the case.
Thank you!

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Chosen Solution

Hello,

Thank you for reaching out to Mozilla Support about your issue. After reviewing your issue, I recommend that you reach out to your place of purchase for more assistance.


The issue you are having is out of scope of this support forum unless you are using Mozilla Firefox and your phone is draining, we can look into that but please respond if that is the case.
Thank you!