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Everytime I change my privacy settings, it never stays which is an issue because I can't use Gmail since my cookie settings never stay on.

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  • 14 have this problem
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  • Last reply by guigs

Gunale
Gunale
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I only want to use Firefox, but for the longest time I've had to keep Chrome as a backup browser because that is the only way I can view my gmail account. I want to view it on Firefox, but a cookies issue won't let me. Every time I go into my privacy settings and change it to custom, it never stays. I will change it, and immediately go back to the privacy settings and notice that my last changes haven't been saved. I reset my Firefox to factory settings, as well as started my Firefox in safe mode and tried to see if add-ons would be causing an issue (they weren't, as add-ons are disabled in safe mode and gmail still wouldn't let me in...). How can I make my privacy settings stay permanently to my custom settings please? I would very much like to get rid of chrome and only use Firefox.

I only want to use Firefox, but for the longest time I've had to keep Chrome as a backup browser because that is the only way I can view my gmail account. I want to view it on Firefox, but a cookies issue won't let me. Every time I go into my privacy settings and change it to custom, it never stays. I will change it, and immediately go back to the privacy settings and notice that my last changes haven't been saved. I reset my Firefox to factory settings, as well as started my Firefox in safe mode and tried to see if add-ons would be causing an issue (they weren't, as add-ons are disabled in safe mode and gmail still wouldn't let me in...). How can I make my privacy settings stay permanently to my custom settings please? I would very much like to get rid of chrome and only use Firefox.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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You can try to delete the cookies.sqlite and permissions.sqlite files in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
guigs
guigs
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Hi Gunale, Are you using a stored password? Security and passwords settings