Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgrading to Windows 8 - how do I save e-mails and e-mail address books?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

thebinz
thebinz
more options

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

Converting from Windows XP to Windows 8 wipes out all files and programs. How do I save my e-mails and e-mail address books that are running on Thunderbird?

All Replies (1)

Zenos
Zenos
more options

You need to save and then reinstate your Thunderbird profile.

https://support.mozilla.org/en-US/kb/profiles-tb

I should point out that Firefox has a similar arrangement, with its own profile, so you can preserve your Firefox settings too.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data