Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't delete history

  • 2 replies
  • 7 have this problem
  • 4 views
  • Last reply by Revriles

Revriles
Revriles
more options

Hi

Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help?

Trevor.

Hi Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help? Trevor.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

So you're saying you go into the Clear Private Data dialog, clear the history, back out to a regular tab, tap the address bar, and your history is still there?

I think the only explanation identified for this so far was that this was a byproduct of one of Android's Developer Options. The workaround was:

Android Settings > Developer options > uncheck "Don't keep activities"

See: https://support.mozilla.org/questions/983277#answer-527023

Revriles
Revriles Question owner
more options

Yeah did that and when I go into Firefox after closing it the history is still there??