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Can't delete messages on mozilla thunderbird on Linux Mint

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by Fragmentado

Fragmentado
Fragmentado
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I can't delete messages on mozilla thunderbird on Linux Mint , none of the delete options works, so I found for myself a temporal solution, that consists on create a new folder inside the inbox, and then move the mails to that folder, then delete the folder. But however I think that's not a good solution to delete the mails, so I want an update if possible, for linux mint that solves this problem.

Greetings, Fragmentado

I can't delete messages on mozilla thunderbird on Linux Mint , none of the delete options works, so I found for myself a temporal solution, that consists on create a new folder inside the inbox, and then move the mails to that folder, then delete the folder. But however I think that's not a good solution to delete the mails, so I want an update if possible, for linux mint that solves this problem. Greetings, Fragmentado

Chosen solution

If the Deleted foldre is full, it might not accept more deleted mail Is there a 'Deleted' folder in your Folder Pane? If yes, right click on Deleted folder and select 'Empty deleted' then right click again and select 'Compact'.

retry to delete.

If this does not work...try this: Remove the current trash file, you will lose all emails in the Deleted /Trash folder. Make hidden files visible:

In thunderbird

  • Help > Troubleshooting information
  • click on 'show folder' button
  • it will open a new window showing your Profile folder.
  • Close thunderbird now.
  • click on Mail folder
  • click on mail account name
  • look for 'Trash' and 'Trask.msf' files
  • Delete these files.
  • restart Thunderbird

A new Trash folder should be created.

Read this answer in context 👍 2

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

If the Deleted foldre is full, it might not accept more deleted mail Is there a 'Deleted' folder in your Folder Pane? If yes, right click on Deleted folder and select 'Empty deleted' then right click again and select 'Compact'.

retry to delete.

If this does not work...try this: Remove the current trash file, you will lose all emails in the Deleted /Trash folder. Make hidden files visible:

In thunderbird

  • Help > Troubleshooting information
  • click on 'show folder' button
  • it will open a new window showing your Profile folder.
  • Close thunderbird now.
  • click on Mail folder
  • click on mail account name
  • look for 'Trash' and 'Trask.msf' files
  • Delete these files.
  • restart Thunderbird

A new Trash folder should be created.

Fragmentado
Fragmentado Question owner
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It works, thanks. But I still want that the delete option on right click, works.

Greetings, Fragmentado