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Why, when I click on a link in an email, does nothing happen?

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  • Last reply by christ1

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I just got a new computer with Windows 8.1 on it. I downloaded Thunderbird 24.6.0 on it, however, the same thing is happening that was happening on my old computer with Windows XP. When I open an email that appears to have a live link on it, nothing happens when I try to go to the link. I can copy the link and paste it in my browser but cannot get there through Thunderbird. I have also noticed that I don't always get all of my mail. Thank you.

I just got a new computer with Windows 8.1 on it. I downloaded Thunderbird 24.6.0 on it, however, the same thing is happening that was happening on my old computer with Windows XP. When I open an email that appears to have a live link on it, nothing happens when I try to go to the link. I can copy the link and paste it in my browser but cannot get there through Thunderbird. I have also noticed that I don't always get all of my mail. Thank you.

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