Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't attach files using Gmail on FF, works fine on IE?

  • 6 replies
  • 11 have this problem
  • 14 views
  • Last reply by cor-el

more options

Browser was fine yesterday but for whatever reason I can't send attachments using Gmail. I click the attachment icon and nothing happens. No error message, no files selection, nothing. Here's what I've done so far:

about:config -> network.http.spdy.enabled -> set them all to false Deleted Cookies, History, and Cache Reset Firefox Updated Adobe Flash Updated Firefox v31.0 Uninstalled and reinstalled Firefox Opened Firefox with no Add Ons

I did all this, in no particular order and either restarted the browser or my computer and nothing's worked so far. Does anyone have an answer to this? I prefer Firefox as my default browser but this is really inconvenient as far as my work goes. Please help.

Browser was fine yesterday but for whatever reason I can't send attachments using Gmail. I click the attachment icon and nothing happens. No error message, no files selection, nothing. Here's what I've done so far: about:config -> network.http.spdy.enabled -> set them all to false Deleted Cookies, History, and Cache Reset Firefox Updated Adobe Flash Updated Firefox v31.0 Uninstalled and reinstalled Firefox Opened Firefox with no Add Ons I did all this, in no particular order and either restarted the browser or my computer and nothing's worked so far. Does anyone have an answer to this? I prefer Firefox as my default browser but this is really inconvenient as far as my work goes. Please help.

Chosen solution

Hi Ex - I noticed you'd had the same problem as me, and that yours too was magically fixed today - leading me to believe it was something Mozilla tweaked today.

Read this answer in context 👍 0

All Replies (6)

more options

Yours is one of 3 posts in the last 10 minutes on this issue. It could be the site. I'll take a look.

more options

Could you check your pop-up setting for google.com? Here's how:

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, try changing it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again. Success?

Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

more options

Thank you so much for your help jscher2000! It seems the issue was resolved on it's own. Don't know if it was a google or firefox issue but I can attach files again today. I'll keep your suggestion in mind should this occur in the future. Thanks again for the replies. :)

more options

Chosen Solution

Hi Ex - I noticed you'd had the same problem as me, and that yours too was magically fixed today - leading me to believe it was something Mozilla tweaked today.

more options

got posted twice... /sigh

Modified by NynjaSquirrel

more options

Google has fixed this issue on their side, so you should no longer experience this.