Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't send with Office365

  • 2 replies
  • 16 have this problem
  • 10 views
  • Last reply by fif88

majhi
majhi
more options

I'm trying to connect my Office365 account to Thunderbird, but am encountering some serious frustration. The IMAP settings are correct because I can receive mail just fine, but I can't send anything. My SMTP settings are set to smtp.office365.com and I've tried port 587 (the port that Office365 itself gives me), as well as autodetect (on port, encryption, and password). When I try to send an email with any SMTP config, it says "Connected to smtp.office365.com" and then just hangs there. After a while, I get a time out error. How do I fix this?

I'm trying to connect my Office365 account to Thunderbird, but am encountering some serious frustration. The IMAP settings are correct because I can receive mail just fine, but I can't send anything. My SMTP settings are set to smtp.office365.com and I've tried port 587 (the port that Office365 itself gives me), as well as autodetect (on port, encryption, and password). When I try to send an email with any SMTP config, it says "Connected to smtp.office365.com" and then just hangs there. After a while, I get a time out error. How do I fix this?

Chosen solution

Aha! Office365's info is incorrect. I just changed both the IMAP and SMTP to *.outlook.com instead of *.office365.com and it seems to be working just fine. Hopefully this will help other people out.

Read this answer in context 👍 2

All Replies (2)

majhi
majhi Question owner
more options

Chosen Solution

Aha! Office365's info is incorrect. I just changed both the IMAP and SMTP to *.outlook.com instead of *.office365.com and it seems to be working just fine. Hopefully this will help other people out.

fif88
fif88
more options

Hi! I have the same problem as you had, but I tried to chance IMAP på outlook.com instead, but it didn't work. What does the * mean? Do you have any more tips about how yoe solved the problem? Best regards, Anna