Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

T Bird 31.1.0 goes to "not responding" whenever I try to do anything - open an email, change email addresses etc.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

Parlebain14
Parlebain14
more options

two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?