Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Desktop Firefox crashes during startup, and no Crash Report is formed

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by ulidtko

more options

Hi all. No idea what happened, but my browser simply started crashing today.

Here I have its gdb backtrace. As you can see, it crashes right inside of its own crash-reporter (google-breakpad):

Program received signal SIGSEGV, Segmentation fault. 0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p=1, __priority=65535)

   at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69

69 /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc: No such file or directory. (gdb) backtrace

  1. 0 0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p=1, __priority=65535)
   at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69
  1. 1 _GLOBAL__sub_I_stackwalker_amd64.cc(void) () at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:246
  2. 2 0x00007ffff7dea13a in call_init (l=<optimized out>, argc=argc@entry=1, argv=argv@entry=0x7fffffffe2b8, env=env@entry=0x7fffffffe2c8) at dl-init.c:78
  3. 3 0x00007ffff7dea223 in call_init (env=<optimized out>, argv=<optimized out>, argc=<optimized out>, l=<optimized out>) at dl-init.c:36
  4. 4 _dl_init (main_map=main_map@entry=0x7ffff6c11000, argc=1, argv=0x7fffffffe2b8, env=0x7fffffffe2c8) at dl-init.c:126
  5. 5 0x00007ffff7deec70 in dl_open_worker (a=a@entry=0x7fffffffad98) at dl-open.c:577
  6. 6 0x00007ffff7de9ff4 in _dl_catch_error (objname=objname@entry=0x7fffffffad88, errstring=errstring@entry=0x7fffffffad90, mallocedp=mallocedp@entry=0x7fffffffad80,
   operate=operate@entry=0x7ffff7dee9a0 <dl_open_worker>, args=args@entry=0x7fffffffad98) at dl-error.c:187
  1. 7 0x00007ffff7dee3bb in _dl_open (file=0x7fffffffafe8 "/usr/lib/firefox/libxul.so", mode=-2147483391, caller_dlopen=<optimized out>, nsid=-2, argc=1, argv=0x7fffffffe2b8,
   env=0x7fffffffe2c8) at dl-open.c:661
  1. 8 0x00007ffff7bd702b in dlopen_doit (a=a@entry=0x7fffffffafb0) at dlopen.c:66
  2. 9 0x00007ffff7de9ff4 in _dl_catch_error (objname=0x7ffff6c0a050, errstring=0x7ffff6c0a058, mallocedp=0x7ffff6c0a048, operate=0x7ffff7bd6fd0 <dlopen_doit>, args=0x7fffffffafb0)
   at dl-error.c:187
  1. 10 0x00007ffff7bd762d in _dlerror_run (operate=operate@entry=0x7ffff7bd6fd0 <dlopen_doit>, args=args@entry=0x7fffffffafb0) at dlerror.c:163
  2. 11 0x00007ffff7bd70c1 in __dlopen (file=<optimized out>, mode=<optimized out>) at dlopen.c:87
  3. 12 0x0000555555558dd7 in GetLibHandle (aDependentLib=0x7fffffffafe8 "/usr/lib/firefox/libxul.so") at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:258
  4. 13 ReadDependentCB (do_preload=<optimized out>, aDependentLib=0x7fffffffafe8 "/usr/lib/firefox/libxul.so")
   at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:305
  1. 14 XPCOMGlueLoad (xpcomFile=<optimized out>) at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:450
  2. 15 0x0000555555558f69 in XPCOMGlueStartup (xpcomFile=<optimized out>) at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:511
  3. 16 0x0000555555557fc3 in InitXPCOMGlue (argv0=<optimized out>, xreDirectory=0x7fffffffe088) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:551
  4. 17 0x0000555555557b21 in main (argc=1, argv=0x7fffffffe2b8) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:600

This is version 28.0+build2-0ubuntu2. Profile reset has no effect.

Hi all. No idea what happened, but my browser simply started crashing today. Here I have its gdb backtrace. As you can see, it crashes right inside of its own crash-reporter (google-breakpad): Program received signal SIGSEGV, Segmentation fault. 0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p=1, __priority=65535) at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69 69 /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc: No such file or directory. (gdb) backtrace #0 0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p=1, __priority=65535) at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69 #1 _GLOBAL__sub_I_stackwalker_amd64.cc(void) () at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:246 #2 0x00007ffff7dea13a in call_init (l=<optimized out>, argc=argc@entry=1, argv=argv@entry=0x7fffffffe2b8, env=env@entry=0x7fffffffe2c8) at dl-init.c:78 #3 0x00007ffff7dea223 in call_init (env=<optimized out>, argv=<optimized out>, argc=<optimized out>, l=<optimized out>) at dl-init.c:36 #4 _dl_init (main_map=main_map@entry=0x7ffff6c11000, argc=1, argv=0x7fffffffe2b8, env=0x7fffffffe2c8) at dl-init.c:126 #5 0x00007ffff7deec70 in dl_open_worker (a=a@entry=0x7fffffffad98) at dl-open.c:577 #6 0x00007ffff7de9ff4 in _dl_catch_error (objname=objname@entry=0x7fffffffad88, errstring=errstring@entry=0x7fffffffad90, mallocedp=mallocedp@entry=0x7fffffffad80, operate=operate@entry=0x7ffff7dee9a0 <dl_open_worker>, args=args@entry=0x7fffffffad98) at dl-error.c:187 #7 0x00007ffff7dee3bb in _dl_open (file=0x7fffffffafe8 "/usr/lib/firefox/libxul.so", mode=-2147483391, caller_dlopen=<optimized out>, nsid=-2, argc=1, argv=0x7fffffffe2b8, env=0x7fffffffe2c8) at dl-open.c:661 #8 0x00007ffff7bd702b in dlopen_doit (a=a@entry=0x7fffffffafb0) at dlopen.c:66 #9 0x00007ffff7de9ff4 in _dl_catch_error (objname=0x7ffff6c0a050, errstring=0x7ffff6c0a058, mallocedp=0x7ffff6c0a048, operate=0x7ffff7bd6fd0 <dlopen_doit>, args=0x7fffffffafb0) at dl-error.c:187 #10 0x00007ffff7bd762d in _dlerror_run (operate=operate@entry=0x7ffff7bd6fd0 <dlopen_doit>, args=args@entry=0x7fffffffafb0) at dlerror.c:163 #11 0x00007ffff7bd70c1 in __dlopen (file=<optimized out>, mode=<optimized out>) at dlopen.c:87 #12 0x0000555555558dd7 in GetLibHandle (aDependentLib=0x7fffffffafe8 "/usr/lib/firefox/libxul.so") at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:258 #13 ReadDependentCB (do_preload=<optimized out>, aDependentLib=0x7fffffffafe8 "/usr/lib/firefox/libxul.so") at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:305 #14 XPCOMGlueLoad (xpcomFile=<optimized out>) at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:450 #15 0x0000555555558f69 in XPCOMGlueStartup (xpcomFile=<optimized out>) at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:511 #16 0x0000555555557fc3 in InitXPCOMGlue (argv0=<optimized out>, xreDirectory=0x7fffffffe088) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:551 #17 0x0000555555557b21 in main (argc=1, argv=0x7fffffffe2b8) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:600 This is version '''28.0+build2-0ubuntu2'''. Profile reset has no effect.

Modified by ulidtko

Chosen solution

OK, apparently something has been broken with my Software Center. Version 28.0 is pretty old, after all.

So I just launched Update Manager and updated everything to 14.04.1.

Now Firefox runs and displays 32.0 in its "About" dialog.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

OK, apparently something has been broken with my Software Center. Version 28.0 is pretty old, after all.

So I just launched Update Manager and updated everything to 14.04.1.

Now Firefox runs and displays 32.0 in its "About" dialog.