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Sync encountered an error while syncing: Unkown error (GET fail 503 in log)

  • 4 replies
  • 30 have this problem
  • 4 views
  • Last reply by cor-el

jsalatas
jsalatas
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I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503

I disconnected/connected again, created a new profile but the error persists.

Thank you in advance!!!

I'm getting an unknown error while firefox is trying to sync. The log is available at http://pastebin.mozilla.org/6474503 I disconnected/connected again, created a new profile but the error persists. Thank you in advance!!!

Chosen solution

FYI, please don't comment in that Bug report unless you can add pertinent information that might help whoever looks into that. https://bugzilla.mozilla.org/show_bug.cgi?id=1067148

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All Replies (4)

the-edmeister
the-edmeister
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Sun Sep 14 2014 01:58:26 GMT-0500 (Central Standard Time)

Two of these in a row. GET fail 503 https://sync-105-us-west-2.sync.services.mozilla.com/1.5/6884533/info/collections

Another thread was started about a similar GET fail on that same server about ten hours after your issue.

I'll file a Bug report and hopefully someone can look into that tomorrow.

Sorry you're having that problem.

the-edmeister
the-edmeister
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Chosen Solution

FYI, please don't comment in that Bug report unless you can add pertinent information that might help whoever looks into that. https://bugzilla.mozilla.org/show_bug.cgi?id=1067148

jsalatas
jsalatas Question owner
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Problem seems to be fixed now. Latest error was at 14/Sep/2014 4:00 PM PDT.

Thanks!

cor-el
cor-el
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  • Top 10 Contributor
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Note that possible causes for such a "GET fail 503" error can be that that particular Sync server (sync-105-us-west-2) was overloaded or otherwise not able to handle all requests. When the server recovers then it should get working again.