Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

frozen out with "script unresponsive" box up; can't quit app.Help!!

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

riderann
riderann
more options

FF locked up with dialog box open saying "Warning: Unresponsive Script"

I can't do anything on FF and can't quit it. If I need to uninstall and reinstall, how do I save my bookmarks? Thanks for any help you can give me, Ann

Note: If you send me help info, don't use FF! I can't receive it there. Have Safari up right now.

FF locked up with dialog box open saying "Warning: Unresponsive Script" I can't do anything on FF and can't quit it. If I need to uninstall and reinstall, how do I save my bookmarks? Thanks for any help you can give me, Ann Note: If you send me help info, don't use FF! I can't receive it there. Have Safari up right now.

All Replies (1)

FredMcD
FredMcD
more options

Does the message say what script? Did you get any crash warnings from Firefox?

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.