Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What's the point of asking on a non responsive shockwave pop up, if you click "don't ask again" and it keeps asking anyway?again?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

more options

We often see a pop up saying for a non responsive plug - in. Shockwave has stopped responding. When we click on the "Do not ask again" box, and the box closes.... we continue from time to time during the session to be repeatedly asked the same question, and have to repeat the process over and over.

We often see a pop up saying for a non responsive plug - in. Shockwave has stopped responding. When we click on the "Do not ask again" box, and the box closes.... we continue from time to time during the session to be repeatedly asked the same question, and have to repeat the process over and over.

All Replies (1)

more options

Hi cwah, In your about:addons page, does Shockwave happen to be set to "Always Ask"?

It is also possible to try: How to fix preferences that won't save