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Why is there a color shift in attached email images?

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

JA2015
JA2015
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I'm new to Firefox. I'm using a Mac OS 10.6.8. When I attach a B&W image file in my email account, and I view what I've sent the color shifts to a cyan instead of remaining neutral B&W in the original image. I've also tried to attach it in another email account, with the same results. However, when I open the image in another browser it appears as the original B&W is. Why is this happening?

I'm new to Firefox. I'm using a Mac OS 10.6.8. When I attach a B&W image file in my email account, and I view what I've sent the color shifts to a cyan instead of remaining neutral B&W in the original image. I've also tried to attach it in another email account, with the same results. However, when I open the image in another browser it appears as the original B&W is. Why is this happening?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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It could that a color profile is present that Firefox doesn't support.

You can modify gfx.color_management.enablev4* prefs on the about:config page and possibly enable ICC V4 support in Firefox. Close and restart Firefox to make the changes effective.

  • bug 999600 - Turn on full color management to match Chrome/IE

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Modified by cor-el