Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox denies me access to any website I attempt to access

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by philipp

b4wlz0ut
b4wlz0ut
more options

Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

Hi, whenever I attempt to access any website, Firefox gives me a message saying that connection is untrusted and will not allow me to access it. These were sites I access on a daily basis and all of a sudden it blocked me out of them. I cant even access google search.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello b4wlz0ut, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?
  • in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions) - which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do