Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird changes letters in my saved messages into weird characters

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Matt

MeneerJansen
MeneerJansen
more options

I think I still suffer from this bug that might not have been solved yet: https://bugzilla.mozilla.org/show_bug.cgi?id=555693 Additionally, reading this question didn't help either (option from the solution was already set to 'false'): https://support.mozilla.org/en-US/questions/1006626

I use Thunderbird version 31.3.0 in Linux Mint 17.1. Sometimes when I save a message then the special characters (and even spaces between a smiley and text!) are replaced by weird characters like Â. I've already set the 'character encoding' for outgoing and incoming mail to Unicode UTF-8 (in: Edit > Preferences > Display > Formatting > Advanced). To be safe I also unchecked the option "When possible, use the default character encoding in replies".

Why are my special characters sometimes replaced by weird ones and why do I have to spend hours correcting them in large e-mails? Sometimes more than twice for large mails (because every time I save it then the weird characters return)!

I think I still suffer from this bug that might not have been solved yet: https://bugzilla.mozilla.org/show_bug.cgi?id=555693 Additionally, reading this question didn't help either (option from the solution was already set to 'false'): https://support.mozilla.org/en-US/questions/1006626 I use Thunderbird version 31.3.0 in Linux Mint 17.1. Sometimes when I save a message then the special characters (and even spaces between a smiley and text!) are replaced by weird characters like Â. I've already set the 'character encoding' for outgoing and incoming mail to Unicode UTF-8 (in: Edit > Preferences > Display > Formatting > Advanced). To be safe I also unchecked the option "When possible, use the default character encoding in replies". Why are my special characters sometimes replaced by weird ones and why do I have to spend hours correcting them in large e-mails? Sometimes more than twice for large mails (because every time I save it then the weird characters return)!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

it is character encoding, try and stick with utf. Note that incoming mail will have it's character encoding specified, and it may be your Distro is force feeding it's own character encoding into Thunderbird.