Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 31.4 duplicates email for Google Mail

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by davenz

more options

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder.

How can I fix this problem?

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder. How can I fix this problem?

Chosen solution

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

Read this answer in context 👍 0

All Replies (4)

more options

Chosen Solution

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

more options
How can I fix this problem?

This isn't a problem, it's a Gmail feature. Understand how Gmail labels work. https://support.google.com/mail/answer/77657?hl=en https://support.google.com/mail/answer/6581?hl=en

If you don't care about 'All Mail' and 'Important' folders unsubscribe from them in Thunderbird.

more options

Thanks, Dave.

I didn't need to delete my existing account in Thunderbird. Once I changed the settings in GMail, and then refreshed Thunderbird, those silly folders disappeared.

I also tested your settings for Sent Mail, and GMail did save the message in the Sent folder, which Thunderbird synced down to my local copy.

Thanks for "translating" the Google ignorance. :)

Tom

more options

Pleasure, glad it helped.

Cheers, Dave