Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I've transfered Thunderbird files to new computer using Easy Transfer but old Local Folders not shown.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by Jimbel

Jimbel
Jimbel
more options

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

I've read responses to previous questions on this topic and can't seem to get anywhere. I can't find C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ as under my user name on my C drive I have no folder called "AppData" and "Roaming" only contains a folder "Intel".

Chosen solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

Read this answer in context 👍 0

All Replies (2)

duggabe
duggabe
more options

Chosen Solution

See https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile to locate your profile. Then using your file explorer look in that same directory to see if you have any other profiles as well. The profiles have a filename of the form xxxxxxxx.default

Jimbel
Jimbel Question owner
more options

Took me a couple of tries but finally got it to work. Thanks duggabe.