Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Page reverts to previous whilst using keyboard or mouse - only happens in Firefox. Mac Pro, Yosemite 10.10.2. Only occurred since latest update

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

ngonline-uk
ngonline-uk
more options

Very, very annoying. Frequently occcurs when attempting to make an online transaction - which can take numerous attempts to complete due to this issue.

Have used Firefox for very many years, switched back to Mac last year (June), all OK until very recently when this problem arose, shortly after an update I believe.

Only occurs when using Firefox, Safari is stable. Want to continue with Firefox as default browser but will change to Safari if this can't be resolved.

Has this been experienced by other users - Mac users?

Very, very annoying. Frequently occcurs when attempting to make an online transaction - which can take numerous attempts to complete due to this issue. Have used Firefox for very many years, switched back to Mac last year (June), all OK until very recently when this problem arose, shortly after an update I believe. Only occurs when using Firefox, Safari is stable. Want to continue with Firefox as default browser but will change to Safari if this can't be resolved. Has this been experienced by other users - Mac users?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Do you mean Firefox goes "Back" to the previous page, or is it more like a "Reload" on the current page?

If you experiment by pressing every key on the keyboard on one of the sensitive pages, can you find one that triggers the problem?

FredMcD
FredMcD
more options

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.