Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do i fix this

Riass66
Riass66
more options

My downloadhelper will not download anything the download bar will pop up and i name the video but when i click download it wont pop up in downloads but will pop up in download Que.

My downloadhelper will not download anything the download bar will pop up and i name the video but when i click download it wont pop up in downloads but will pop up in download Que.

Chosen solution

There is a problem with the old version of DownloadHelper in Firefox 36. They are working on a new version, which you can download and help test from this discussion page:

https://groups.google.com/forum/#!forum/video-downloadhelper-5

Read this answer in context 👍 1

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

There is a problem with the old version of DownloadHelper in Firefox 36. They are working on a new version, which you can download and help test from this discussion page:

https://groups.google.com/forum/#!forum/video-downloadhelper-5