Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password manager does not keep password on file at times.

  • 1 reply
  • 3 have this problem
  • 12 views
  • Last reply by Zenos

more options

I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

All Replies (1)

more options

If your connection is unreliable, Thunderbird may attempt to login and fail. It may assume that the failure is due to an invalid password, and so asks you to re-enter it.

Does it actually store the password? You can check here: Tools|Options|Security|Passwords→Saved Passwords

Modified by Zenos