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Applied 37.x.x when asked but stayed at 36.0.4 Mac O/S Yosemite 10.10 - why?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

Old Duffer
Old Duffer
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On several occasions within the last 6-9 months, I have been notified of the latest version of Firefox, clicked to apply the update, restarted Firefox and stayed at my previous version - see subject. So, I followed the link in "About, Firefox", which informed me updates are available, and I am greeted with "Congratulations, you're Firefox version is up-to--date!". Not an earth shattering problem but somewhat annoying. Why does this happen? Thanks.

  • Provides information about the default web browser
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • Panasonic DRM Plugin: 1.2.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 17.0 r0
  • Unity Web Player version 4.1.5f1. (c) 2012 Unity Technologies ApS. All rights reserved.
  • iPhoto6
On several occasions within the last 6-9 months, I have been notified of the latest version of Firefox, clicked to apply the update, restarted Firefox and stayed at my previous version - see subject. So, I followed the link in "About, Firefox", which informed me updates are available, and I am greeted with "Congratulations, you're Firefox version is up-to--date!". Not an earth shattering problem but somewhat annoying. Why does this happen? Thanks. * Provides information about the default web browser * The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime. * The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser. * Displays Java applet content, or a placeholder if Java is not installed. * Office Live Update v1.0 * Panasonic DRM Plugin: 1.2.1.0 * The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. * Microsoft Office for Mac SharePoint Browser Plug-in * Shockwave Flash 17.0 r0 * Unity Web Player version 4.1.5f1. (c) 2012 Unity Technologies ApS. All rights reserved. * iPhoto6

Chosen solution

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes.

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All Replies (3)

user633449
user633449
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Lets try a few things:

Old Duffer
Old Duffer Question owner
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Thank you for your suggestions. I tried the Refresh Firefox option, which created an "Old Firefox Data" folder on my desktop, as advertised. Now "About Firefox" tells me I am at V 36.0.4 which is the most up-to-date version.

This still leaves the question: "Why did it ask me to update to V 37.x.x?

I emphasize again, this is not an earth shattering problem and may not be worth anymore time trying to track it down.

Thanks again for your response.

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

It is true that Firefox 37.0 has been released, but updates have been disabled to allow investigating and fixing some reported crashes on Windows (bug 1149761 and bug 1149864). There will be a Firefox 37.0.1 version released to address these crashes.